Sales (New)

jimmymac
This is our second new car purchase from Annapolis Subaru. Both transactions involved knowledgeable sales people and a help full finance person. We believe that we got a very good price on the vehicles.
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Sales (Used)

helen421
I never thought I'd go to the Subaru dealership because I wasn't looking for a Subaru. Then I learned that Annapolis Subaru's pre-owned division carries many makes and models for very reasonable prices. Through their easily navigable website, including free CarFax reports, I got in touch with Wayne Eppard who answered my questions by e-mail. After visiting other dealerships I was wary and asked him how much they add to the internet price. When he told me nothing but a $299 processing fee, 6% sales tax and title, tags and registration, I decided to give Annapolis Subaru a try. When Kyle Lindsay took me for a test drive in my (spotless) top choice vehicle (and didn't try to make me like it), I wanted to know what it would cost me. Mike Stoughton, the manager, quickly worked up a quote. Sure enough, nothing but $299 for processing, 6% sales tax and title, tags and registration. Oh, and $200 off the internet price. It turned out I could actually afford the car. Kyle helped me with the initial paperwork. I looked around the showroom. It was clean and comfortable with a pristine ladies' room and a play place for kids. All the people working there were friendly and professional. When it came time to sign the paperwork, THE QUOTED PRICE HAD NOT CHANGED. No one made a move to tack on extra charges or sell me a warranty. Then Kyle iced the cake by bringing my car home for me with the help of Dwight from the service department. I went home with a car I love and no misgivings about having been pushed into a deal I was not comfortable with. I would recommend Annapolis Subaru to anyone who wants to buy a car.
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Sales (New)

MCM
I went to this dealership to test drive a couple different models and they were really great about it. Simply let me drive without any pushing to close. I explained I was just in the exploration phase and Nicole Mulcare was completely fine about it. Later that day, went to a Toyota dealer to do the same and have a negative experience . . . pushy and salesy. So pleasant, I decided to buy my new Subaru Forester in part because of my experience with Nicole. Billy Sadtler, the finance guy, was funny, low key, and really lovely to work with as well. If you are looking to buy a Subaru, go here! And, I don't think I'll ever buy a car from a guy again.
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Sales (New) - Fort Collins, CO

Forester2015
This is the third Subaru we've purchased from Annapolis Subaru over the past 10 years (two for ourselves and one for my mother-in-law). I always check with other dealers to see who will give me the best price, but Annapolis Subaru always wins out. This time we worked with Edward Rucker who gave us a great price on a 2015 Premium Forester. He let us take the Forester out on an extended test drive and then was very patient while we figured out what options we wanted. And then when we purchased the vehicle, he spent over two hours with us explaining all the features and showing us how to work the EyeSight system. He was great to work with as was the new hire, Kyle. We have also had our vehicles serviced with the dealer. Jason Janz has also been great to work with and though sometimes I think the prices are somewhat high, there is no pressure to get more work done on the vehicle. He just make recommendations and then let's us decide on what we'd like to have done.
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Sales (New)

Kermie
Went to the Subaru dealership closest to me and wasn't happy with the experience. I had purchased my previous beloved Subaru from Annapolis Subaru 17+ years ago and so decided to go back to them. I was Brett Lindsay's first sale. Both he and Billy Sadtler were very easy to work with.
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Sales (New)

Stevenchoi
Painless experience Erik knew everything about anything about the car and Billy helped me get the best financing rate as well. I would recommend this dealership to everyone very friendly staff as well.
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Sales (New)

Happy Campers
We had to wait almost 3 months for the car with the options and color that we wanted. Well worth the want. The car is awesome and the service we received was very friendly and informative. We check out the other dealerships in our area and one of the main reasons we went with Annapolis was the service we received when we walked in the door that first time. We would highly recommend the dealership!
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Sales (New) - Catonsville, MD

afelicitas
This was my first time purchasing a car and I must say that Ed Rucker and his team were a breeze to work with. Everyone was knowledgeable, friendly, and attentive. When I finally settled on a car, Ed walked me through everything I would need to know about the car and explained things in a way I could easily understand, and he has a great sense of humor to boot. Chris Kelly, the sales manager, was equally as friendly and helpful, and Billy Sadtler, the business manager, was absolutely fantastic. I can't recommend them enough!
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Sales (New)

scsm68
I bought my 2016 STi from Wayne Eppard on 7/15/2015. Long story short, the level of respect shown at this dealership is amazing. Wayne legitimately cared about what I was saying, and is a no-nonsense type of guy. Wayne always answered my questions, and ensured that I knew everything about my purchase as soon as possible. Upon purchasing my vehicle, Wayne gave me a tour of the dealership, including the service and parts department, giving me instructions on how to bring my car in for service, etc. It truly felt like I was being included in a family, and the whole process felt natural, with no pressure whatsoever. I'm a former military interrogator with two deployments, so I don't like being tossed around. Take it from me, this dealership takes care of you, and wants you to enjoy your purchase and your experience. I also dealt with Billy Sadtler, who was also very straight forward and a great guy to talk with. The parts department was also very friendly and quick to field questions and service. I can't recommend this dealership enough. If you're looking to purchase a car within 100 miles of Annapolis, it's well worth the drive to come see these guys. They'll take care of you and make you feel comfortable about your purchase.
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Sales (New)

Subarusavy
Went to multiple dealers, not happy with their approach. Eric/Billy .....excellent customer service! Every question answered, every expectation met! Easy Internet experience. Thank you!
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